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FAQ

SHopping

At Lanka Mart, we ensure a smooth and hassle-free shopping experience. Simply browse our range of products, add your desired items to the cart, and proceed with our quick checkout process. We guarantee fast delivery within three days and offer free shipping for orders over Rs. 5000.

Browse through our wide range of products.
Select the items you wish to purchase and click Add to Cart.
Proceed to checkout by clicking the cart icon, and fill in your delivery and payment details.
Confirm your order, and we will process it right away.

  • Credit/Debit cards (Visa, MasterCard, etc.)
  • Bank transfers
  • Mobile payments (if available)

Yes, delivery is free for orders over Rs. 5000. Orders below Rs. 5000 will have a standard delivery charge.

Payment Process

Once your order is confirmed and dispatched, you will receive a tracking number via SMS or email. You can use this number to track your delivery online.

Yes, we use secure payment gateways and encryption to ensure your personal and payment details are protected.

If you experience any payment issues, please contact our support team at +94 76 8000 341, and we’ll assist you in resolving the issue as soon as possible.

If you receive a damaged or defective product, please contact us immediately at +94 76 8000 341. We will guide you through the return process and arrange for a replacement or refund.

No, there are no hidden fees. The price you see at checkout is the total cost of your purchase, including any applicable taxes and delivery charges (if applicable).

If you need to change your shipping address after placing an order, please contact us within 24 hours. After the order has been dispatched, we cannot modify the shipping details.

Don't miss an interesting promo and deals in our shop.

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