At Lanka Mart, we prioritize the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our platform. By using our website, you agree to the terms outlined in this policy.
When you use our website, we may collect the following types of information:
Personal Information: Information voluntarily provided by you, such as your name, email address, phone number, and shipping address when you make a purchase or communicate with us.
Payment Details: Payment and billing information required to process transactions, which are securely handled by trusted third-party payment processors.
Technical Data: Browsing information such as IP addresses, browser types, and device details collected through cookies and similar technologies.
We use the information we collect for the following purposes:
Order Processing: To process your orders, deliver products, and provide updates on your transactions.
Customer Support: To respond to inquiries, assist with orders, and communicate with customers about their accounts.
Personalization: To tailor your shopping experience, recommend products, and deliver personalized content.
Improvement: To improve our website, develop new features, and analyze user trends for better service.
Security: To protect against fraud, unauthorized access, and ensure the security of our platform.
We do not sell your personal information to third parties. However, we may share information under the following circumstances:
Service Providers: We may engage trusted third-party service providers to assist with website operations, payment processing, and customer support, subject to strict confidentiality agreements.
Legal Compliance: If required by law or to protect our rights, we may disclose information in response to legal requests or regulatory authorities.
We implement industry-standard security measures to protect your information from unauthorized access, misuse, or alteration. While we strive to protect your data, no method of transmission over the internet is entirely secure.
Our website uses cookies to enhance user experience and analyze usage patterns. You can control cookie preferences through your browser settings, although this may affect certain features of our website.
We may update this Privacy Policy periodically to reflect changes in our practices. Updates will be posted on our website with a revised effective date. We encourage you to review this policy regularly for any updates.
If you have questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at +94 76 8000 341 or via email at support@lankamart.online
At Lanka Mart, we are dedicated to delivering high-quality products with excellent customer service. Whether you’re shopping for daily essentials or unique items, we ensure a hassle-free experience every time.
