Welcome to Lanka Mart. These Terms and Conditions govern your use of our website and the purchase and sale of products from our platform. By accessing and using our website, you agree to comply with these terms. Please read them carefully before proceeding with any transactions.
a. You must be at least 18 years old to use our website or make purchases.
b. You are responsible for maintaining the confidentiality of your account information, including your username and password.
c. You agree to provide accurate and up-to-date information during the registration and checkout process.
d. You may not use our website for any unlawful or unauthorized purposes.
a. We strive to provide accurate product descriptions, images, and pricing information. However, we do not guarantee the accuracy or completeness of such information.
b. Prices are subject to change without notice. Any promotions or discounts are valid for a limited time and may be subject to additional terms and conditions.
c. Products are subject to availability and may be withdrawn at any time.
a. By placing an order on our website, you are making an offer to purchase the selected products.
b. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
c. You agree to provide valid and up-to-date payment information and authorize us to charge the total order amount, including applicable taxes and shipping fees, to your chosen payment method.
d. We use trusted third-party payment processors to handle your payment information securely. We do not store or have access to your full payment details.
a. We will make reasonable efforts to ensure timely shipping and delivery of your orders.
b. Shipping and delivery times provided are estimates and may vary based on your location and other factors.
c. Delivery is available within three days for all locations within Sri Lanka. Free delivery is offered on orders above Rs. 5000.
d. In case of any delays, we will notify you promptly and provide updates.
a. Our Returns and Refunds Policy governs the process and conditions for returning products and seeking refunds. Please refer to the policy on our website for more information.
b. You may cancel or modify your order within 24 hours of placing it. After the order has been dispatched, no changes can be made.
a. All content and materials on our website, including but not limited to text, images, logos, and graphics, are protected by intellectual property rights and are the property of Lanka Mart or its licensors.
b. You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.
a. In no event shall Lanka Mart, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase and use of our products.
b. We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of the products offered on our website.
We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.
If you have any questions or concerns about these Terms and Conditions, please contact us at +94 76 8000 341 or via email at support@lankamart.com.
At Lanka Mart, we are dedicated to delivering high-quality products with excellent customer service. Whether you’re shopping for daily essentials or unique items, we ensure a hassle-free experience every time.
